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Sorry for changing the subject line. I deleted all my old mail before I sat down to reply. If I remember, someone asked about assessing readability in a recent post. And I mentioned Corporate Voice. In the manual that comes with the software, there's a segment on the price of long words/sentences which (as was suggested) can be problem. One of the features of CV is to help the user achieve some balance: "A high grade level score is the price we pay when we write too many polysyllabic words. However, since polysyllabic words convey valuable information, it is desirable to write as many polysyllabic words as possible at the lowest possible "cost." (p.A-10) The readability formulas I have are: Flesch Reading Ease Index RE = reading ease wl = number of syllables per words sl = average number of words per sentence RE = 206.835 - .846wl - 1.015sl "Typically, in states in which insurance policies are assessed by this index, the policies must score 40 or higher. Flesch-Kincaid Index RGL = reading grade level ASL = average sentence level S = syllables per word RGL = .39 ASL + 11.80 S - 15.59 "Maximum F-K scores are now stipulated in many DOD contracts which include the development of technical documentation or instruction manuals." (Most of my clients do.) Gunning's Fog Index RGL = reading grade level ASL = average sentence length in words %PW = percentage of words with 3 or more syllables (polysyllabic) RGL = .4 (ASL + %PW) "This index generates grade levels that are much higher than those generated by the F-K. While still used in many publications, its results don't correlate as highly with other measures of readability as some other indices. Also, note that it won't be quite as sensitive to the effects of very long words since it gives the same rating to a word with three syllables as it does to ones with six syllables." Hope this help. I just set all my discussion lists to "nomail" so I can get some projects done before the end of the year. Happy to discuss off-list, at AECT, etc. Cheers, Cyndy Krey New Pathways firstname.lastname@example.org Note the quotes are from Appendices A & B in the Corporate Voice manual. I bought my copy at Egghead software in Minnesota. The program has a 1990 copyright. You can contact them directly at: Scandinavian PC Systems, Inc. 51 Monroe Street, Suite 1101 Rockville, MD 20850 301/294-7450 Or Scandianavian PC Systems AB Box 5004 S-350 05 Vaxjo Sweden (46) 470-15400 end of very long message and a very long day :-)