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To: H-LOCAL@h-net.msu.edu Sent: Monday, September 21, 2009 5:09:25 PM Subject: Strategies for engaging visitors Looking for more strategies for engaging your visitors? Stephanie Weaver, in her book CREATING GREAT VISITOR EXPERIENCES (http://www.lcoastpress.com/book.php?id=88), outlines eight steps to better visitor experiences. These are now featured in recorded classes on Weaver’s website, at www.experienceology.com/classes. Weaver has also added a schedule of live webinars focusing on a variety of topics related to visitor services, including: * Intro to Visitor Experiences: Wed. Sept. 30 at 9 am PDT: http://bit.ly/HLdIF * Authenticity in Museums (Reach Advisors): Wed. Oct. 7 at 9 am PDT: http://bit.ly/1arB09 * Customer Service: Wed. Oct. 14 at 9 am PDT: http://bit.ly/3TIctM * e-Clinic on Outdoor Signage: Wed. Nov. 11 at 9 am PDT: http://bit.ly/102Obo * Dr. John H. Falk on Identity and the Visitor Experience: Wed. Dec. 2 at 9 am PDT: http://bit.ly/fwYpb The final webinar features another Left Coast Press author, Dr. John H. Falk, who will discuss his new book IDENTITY AND THE MUSEUM VISITOR EXPERIENCE (http://www.lcoastpress.com/book.php?id=214). We will be giving away two copies of his book to attendees. Stefania R. Van Dyke Museum Studies and Practice Left Coast Press, Inc. Museums@LCoastPress.com 1630 N. Main Street #400 Walnut Creek, CA 94596 www.LCoastPress.com -- --H-NET lists maintain logs of previous e-mail discussion at http://www.h-net.org/logsearch/ --To SUBSCRIBE, go to http://www.h-net.org/lists/subscribe.cgi --To MANAGE your subscription, go to http://www.h-net.org/lists/manage.cgi
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